Public safety recruiting support

Fire, EMS and 911 hiring windows

Keep an interest list by role and hiring window. When your department releases a date, send interested candidates the approved signup link, deadline and contact for questions. Once someone registers, switch their follow-up to the appointment they booked.

Give the recruiter separate lists of people who still need to register, people who confirmed and people who missed the test. Someone who missed Tuesday’s session may need the next available date. Someone who already attended needs the next step from your team.

Use the recruiting lead follow-up guide for a sample handoff and rescheduling message.

Corrections and highway patrol academy starts

Work backward from the class date. For each applicant, record the last completed step, the person responsible for follow-up and the date of the next contact. Your hiring staff provide the approved instructions and make selection decisions.

Use the applicant drop-off guide to reconcile test attendance and academy starts for one hiring cycle.

Before the class starts, distinguish applicants waiting for a decision from those who accepted a place and need reporting instructions. For roles that start on shift, use the first scheduled shift as the milestone. Route questions about assignments or eligibility to the agency contact.

Where did applicants drop out?

Compare people from the same hiring window. Count how many expressed interest, registered, attended testing, accepted an offer and started. Show applicants still moving through the process separately from withdrawals.

For example, if 24 people register for a test and 18 attend, attendance is 75%. Checking what happened to the other six helps a recruiter decide whether to clarify the directions, offer another date or close the record. Those figures illustrate the calculation.